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We respect your privacy and want to protect your personal information.
Collection of Information Used:
We collect information from you in several different ways on our website. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to help in:
- Making the Site easier for you to use by not having to enter moving & storage related information more than once.
- Quickly finding moving & storage related information, supplies, and services.
- Creating moving & storage related content that is most relevant to you.
- Alerting you to new moving & storage related information, supplies, and services that we offer.
Before requesting an estimate or ordering supplies, you must complete an online form. During registration, you will be required to provide certain personal information, including but not limited to your name, delivery address, phone number, email address, and credit card number. These kinds of personal information are used for service purposes, to fulfill your orders, to communicate with you about your order and our website, and for internal marketing purposes.
Cookies, Beacons and Log Files
Internets beacons assist in delivering cookies and help us determine whether a web page on the website has been viewed and, if so, how many times. An electronic image on the website, for example, such as an ad banner, can function as a web beacon. We may use third-party advertising companies to help tailor website content to users or to serve ads on our behalf. These companies may employ cookies and internet beacons to measure advertising effectiveness (such as which web pages are visited or what supplies are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
We keep log files with your information. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.
We respect children’s privacy. If you are under the age 18 you may be used the website only with the supervision of a parent or guardian. If you are under the age of 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
Disclosure and Use of Information:
Internal Use: We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve outreach and for our own marketing efforts and to determine general marketplace information about visitors to the website. We may share your information with affiliates under Ben Hur Moving & Storage Inc.’s control.
Communications: We will use your personal information to communicate with you about the website and the services that you requested, pick-up, delivery, etc. Also, we may send you a confirmation email when you register with us. We may send you a service-related email or call you when it is necessary.
External Use: We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your personal information or financial information to anyone other than to affiliates under Ben Hur Moving & storage, Inc.’s control.
However, we sometimes use other agencies to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. We may use third parties to pick-up and/or deliver goods and supplies. We provide third party agencies with some personal information such as your name, delivery address, email, and phone number.
Similarly, to help you buy supplies and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use data encryption to protect your information.
We may share non-personal information with third parties such as advertising agencies.
The website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers and agencies for the physical security of our computer hardware and software who we believe that their security procedures are adequate.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. Absolute security does not presently exist anywhere online or offline.
Upon your request, we will correct or update your personal information. Similarly, upon your request, we will stop sending information to your email address or contact you by phone. You can contact us and/or make requests via email @ [email protected] or by phone, 1-888-BEN-HUR1