Filing a Claim

You can count on Ben Hur professionals to do our very best to make your move smooth and easy. If an item happens to be damaged or missing, or if you have a service complaint, please contact our Customer Service Department.

Postal Mail: 327 Walnut Avenue, Bronx NY, 10454
Phone Toll free: 888-BENHUR1 (888-236-4871)
Fax: 718-993-9393
E-mail: customer@benhur.com

You can also submit a claim form. (coming soon)

If you need to file a claim, please don’t wait. Although you have nine months from the day of delivery to file a claim, the earlier we receive your request, the sooner we can review and resolve it. Your best proof of a claim is to make a notation on the bill of lading, inventory or delivery receipt at the time of delivery. However, you can still file a claim later if you notice something wrong after the delivery.

Ben Hur is committed to resolving claims within 30 days after we receive them.

Filing a Claim
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Ben Hur is a full-service moving company, based out of New York City. We provide a complete range of local, long-distance, and commercial moving and storage services to the New York metropolitan areas. Our expert movers can help you pack, load, drive and unload - whether it's a simple local move or a move across country.